Mapbox tab not appearing

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  • #4996

    doug-2317
    Participant

    I have tried following the walk through in several versions of Unity . The mapbox tab will not come up in 2017.3.1.f1 or any of 4 other versions I used. Any suggestions?

    #4997

    raymon
    Keymaster

    Hi Doug,

    Let’s get this working for you. You say the tab will not come up, do you mean when you click “Mapbox” then “Setup” that no tab appears? If you have a high resolution monitor this tab often opens outside the boundaries of your monitor.

    Otherwise, are you saying that the menu button to open the tab isn’t there at all?

    Best,
    Ray

    #4998

    doug-2317
    Participant

    correct no tab appears
    thank you for the fast reply

    #4999

    doug-2317
    Participant

    menu button ..sorry no menu button

    #5000

    raymon
    Keymaster

    Ok I think likely you need to target iOS or android. If you go to Build Settings (File > Build Settings), can you select one of those platforms and target them. Does it work after that?

    If it doesn’t make sure you have the latest version of Explore AR from here: https://github.com/motive-io/Explore-AR/archive/master.zip

    #5001

    doug-2317
    Participant

    setup for android . I am reinstalling unity , then will dload the explore ar version above to make sure.

    #5002

    raymon
    Keymaster

    Ok let me know how that goes if you could. If it still isn’t working, can you take a screenshot of any errors in your console. Thanks.

    #5004

    doug-2317
    Participant

    Still nothing .

    #5005

    doug-2317
    Participant

    will try again tomorrow and screenshot results . Thank you

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